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Michigan
Fleet Master Co., LLC. was founded in the late months of 1991 in
Detroit,
MI
by Jay L. Mason who’s experience with commercial
vehicles actually started at birth. “My
father was a fleet mechanic, and then went on to start a small
transport company”. The importance of cost control was evident and
instilled in Jay by his father on a daily basis.
“Being raised in an
environment where controlling vehicle maintenance costs was key, has
given me an edge as far as understanding what our customers truly
need. I first started wrenching on trucks at the age of 12, doing
oil changes and such on my father’s fleet, and you better believe,
quality and attention to detail was always the first lesson of every
day.”
As the years passed Jay went on to
train at some of the most respected technical schools in the
country. First becoming Master Certified in the state of
Texas , and earning a
degree in Mechanical Science, while still working as a fleet
mechanic for one the largest transport companies in the world.
Steady in
his career, the need for a truly dedicated fleet maintenance vendor
was voiced by many of the people Jay had come to meet in the
industry. The need for a company that could adapt to the specific
needs of each customer individually. This brought about an idea, an
idea in which has now lead Michigan Fleet Master to become an
industry leader.
"Our foremost focus,
beyond quality workmanship is dedication in providing solutions.
While repair needs are obvious, we remain a leader by providing
avenues for cost control, including effective preventative
maintenance programs, monitoring cost per mile statistics, and
letting that customer know honestly where it is that they're giving
away money they shouldn't and have suggestive actions in place,
helping them understand our industry, and how to rectify the
situation."
A small
view of the solutions Michigan Fleet Master provides to companies
include, adapting to the customer’s operation. Dedicating specific
technicians to specific customers, and making the services they
need, available to them when and where they need them. Making the
customers aware of problems in their operations concerning vehicle
maintenance, including driver related issues and abuse.
“There are facilities
out there that offer quality repairs, then there are some that offer
affordable prices, but you won’t find any that offer complete
programs such as ours, when it comes to the complete package… we’re
it. Most places simply want you to bring them something to fix.
Bottom line is, maintenance is a budget factor that does not go
away, so controlling that cost is the solution.”
From On-Site and
In-Shop repair services, to fleet evaluations, complete vehicle
management, free pick up and delivery, guaranteed cost control and
pricing, all the way through emergency road service and towing
throughout the
United
States ,
Canada ,
and
Mexico .
Offering
privatized repair center operations dedicated to one specific
customer, and designed to that customer’s exact need! Offering
services on light through heavy duty vehicles and specialized
equipment applications. These are actual solutions, and we continue
to do it everyday!
“We’re not new to this industry, we
did not come out from under some rock one day and just decide to
start targeting fleets. There are many places that know how to
fix vehicles, but they simply cannot compete when it comes to over-all service
programs and pricing. We cater to fleet companies exclusively, we’re
not open to the public, and don’t service just anyone. Our
customers are dedicated to us, just as we are to them, a team,
and together we help ensure each others success.”
So here’s
our bottom line, we encourage potential customers to
shop around, ask the hard questions, think about what your
company really needs, and get their rates. Ask for referrals, and
check on complaints. Then give us a call, we guarantee
better, and more reliable service with better rates, and a
guaranteed better bottom line…
Period!
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